SHIP is the State Health Insurance Assistance Program. Call us with your Medicare questions. Medicare is confusing and SHIP counselors help people and their families navigate Medicare. Whether you are new to Medicare, looking over your current plan, or you just have questions regarding Medicare, SHIP can help! Our focus is to help people understand the different parts of Medicare — how they work with other insurance and enrollment decisions – when to apply, what to apply for and if you can delay enrollment. The goal is to provide the most accurate and current information so you can make an informed decision about your health care based on your unique needs and situation.